2022-02-25The subsidiary Zhengzhou Yuanmai Cable Co., Ltd. is located in 9long Town, Zhengzhou City, Henan Province, with convenient transportation and excellent location. At present, the company has established a complete, fast and excellent service sales network, in energy, transportation, construction, municipal, factories and mines In the new century, Zhengzhou Yuanmai Cable is forging ahead, committed to the revitalization and development of the cable industry, bringing forth new ideas, and striving to build the enterprise into a scientific research base for the wire and cable industry, and contribute to the power industry of the motherland. Make new contributions to a better tomorrow for mankind. Finally, warmly welcome friends from all walks of life to visit our company for inspection, exchange and guidance.
The subsidiary warehouse has sufficient inventory, convenient transportation and excellent location. There are mainly aluminum alloy cables, pre-branch cables, and lower ten series of more than 5,000 types of cable products. In addition, our company takes customer service as the principle and designs according to customer requirements. Production of various types of wire and cable.
The after-sales service of the subsidiary is perfect, guaranteed, and after-sales service is available all day. In order to make customers feel at ease using our company's products, we now make the following commitments to customers regarding the company's product quality and after-sales service:
1. Our company guarantees that the wire and cable products provided fully meet the requirements of national standards and technical documents.
2. Our company guarantees to produce, pack and deliver according to the contract requirements, and provide product quality guarantee. If customers have new special requirements for products, our company has design and scientific research capabilities, and is willing to provide you with a full range of services.
3. After the contract is signed, our company will deliver the goods in time according to the contract requirements (and submit the corresponding technical documents according to the customer's requirements).
4. Our company provides customers with free technical consultation on related products, on-site construction guidance and other services.
5. Our company's on-site services mainly include: providing operating parameters such as inductance, capacitance, impedance, current carrying capacity, etc. during cable operation; providing construction and installation guidance services and debugging until normal operation and other services.
6. Under normal working environment and use conditions, the warranty period of our company's cables is 1 year, and the service life of aluminum alloy cables is more than 40 years.
7. If the customer finds the quality problem of the cable product during the installation and operation or normal operation, our company will send professionals to the scene within 6 hours from the time of receiving the customer's call or fax to investigate and deal with it until the customer is satisfied. Due to the quality defect of our company's products and the loss to the customer's engineering project, our company will bear the corresponding economic responsibility.
8. Our company has a customer service center and a 400 free hotline to provide customers with a full range of services.